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Category: Disaster Recovery

27

Jan, 15

Acronis Backup as a Service Now Available on Ingram Micro Cloud Marketplace

Ingram Micro recently added the Acronis Backup as a Service (BaaS) solution to its Cloud Marketplace. Considering that backup and disaster recovery (BDR) is a core need for so many companies — not to mention the fact it’s many end users’ first step into cloud computing — this is a big deal for Ingram Micro’s reseller […]

15

Jan, 15

jason-derstine-alura

Are You a Shrewd IT Vendor Manager?

Most VARs and MSPs recognize that expanding their services offerings is a smart and necessary solution for achieving growth. And, when you can achieve a 99% customer retention rate as Alura Business Solutions has done, it suggests your customers like you and are likely to go with your recommendations. But, with a bigger line card […]

23

Dec, 14

healthcare-symbol

“Don’t Sell HIPAA Compliance” and Other Healthcare IT Pitfalls to Avoid

I recently spoke with several industry experts about opportunities and threats for VARs and MSPs in the healthcare vertical. With more medical practices converting from paper to EHRs (electronic health records) — for compliance, convenience, or cost-cutting reasons — the need for business continuity planning is becoming critical. Small, office-based practices are especially ripe for the picking, […]

10

Nov, 14

The Smart Way to Avoid Cloud Storage Pricing Pitfalls

One of the regularly recurring themes we cover on CloudTalk is overcoming price objections. Since this is an ongoing struggle for many MSPs, I thought it would be helpful also to share links to three previous articles that have appeared earlier this year on CloudTalk: Articulate The Value Of Business-Grade BDR Priced To Sell: Resolving MSPs’ Biggest […]

27

Oct, 14

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Don’t Be Fooled By BDR False Positives

As a managed services provider, it’s a given that you need to rely on multiple IT automation tools to perform your job. But, keep in mind that these solutions need to be validated from time to time, too. MSP business co-owner Andy Harper learned this lesson the hard way after a financial services customer’s server went […]

28

Feb, 14

Don’t Neglect Cloud Backup’s Role in Your “Shadow IT” Protection Strategy

With the explosion of consumer devices (e.g. smartphones and tablets) and apps (e.g. YouTube, Pandora, and Facebook) making their way into your customers’ businesses, a problem known as “shadow IT” is on the rise. This term refers to hardware or software that’s not supported by an organization’s IT department and most often is implemented by […]

25

Feb, 14

CryptoLocker, Cloud Backup, and the DIY Customer

One of the side effects of the consumerization of IT is that some end customers are feeling more empowered than ever to take IT matters into their own hands rather than seeking the help of IT service providers. This is especially true when it comes to cloud services, where business owners can self-install a cloud […]

29

Jan, 14

BCDR: The One Skill All Successful MSPs Have in Common

The verdict is in: the one common denominator shared by the most successful MSPs is their ability to sell BCDR (business continuity and disaster recovery), according to a 2013 survey of 350 IT services industry experts, conducted by Intronis in conjunction with the 2112 Group. If that’s the case, taking control of your BCDR sales strategy […]

23

Jan, 14

One BDR Vendor’s Dirty Little Cloud Secret

As someone who spends a lot of time writing about BDR (backup and disaster recovery), I try to be attentive to backing up my own data. Yet, I’ve learned a couple of valuable (read: hard) lessons over the past year — one of which occurred this morning. Last night I left my computer on (with […]

30

Dec, 13

Is Your Security Strategy Playing Right Into CryptoLocker’s Clutches?

In my last blog post I talked about the surprising “wait-and-see” approach 44% of IT professionals take with regard to selling BDR (backup and disaster recovery) services, and I shared 4 best practices cloud backup vendor Intronis recently revealed based on interviews and observations of its top MSPs. The emergence of CryptoLocker earlier this year […]

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